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IPTV, IP telephony and high
speed Internet (Broadband).
A triple-play network is one in which voice; video
and data are all provided in a single access
subscription. The most common applications are
Telephony, community antenna television (CATV) and
high-speed Internet service. The transmission medium
may be fiber optic, conventional cable ("copper") or
No matter how advanced the technology may become,
customer relationship management (CRM) remains an
important factor in the success of any triple-play
network. Home users who subscribe to triple-play
networks enjoy the fact that they have to pay only
one bill each month and can deal with a single
entity to resolve problems with their telephone, TV
or Internet connections. The ideal triple-play
system functions 24/7 (24 hours a day, 7 days a
week). The best triple-play services provide
customer support on a 24/7 basis as well; when a
customer calls for service, hold times are rarely
long. Non-technical features such as these are
crucial to maintaining customer loyalty.
Triple play Solution?
send us e-mail at
email@example.com with your request and our sales team will contact you.